Archive for January, 2010

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Last week, we shared with you some of the responses we received after asking marketing professionals what skills they felt today’s Marketing Director must possess.  We also asked the same question of training professionals:  Based on today’s marketplace, what important new skills do you feel a Training Director needs to possess? Again, selected some of […]

It’s important to us that we stay on top of (and, ideally, ahead of) the needs of our customers and event attendees; so we regularly ask members of our online community to share their thoughts and insights.  We recently asked marketing professionals who attended our most recent Brainstorming Sessions this question:  Based on today’s marketplace, […]

Happy Friday, everyone!  To end our week with a little food for thought, I wanted to share a quick exchange that’s kicking up this morning on Twitter about our upcoming Dallas Optimization Summits because it opened the door to a conversation that I want to have with every single one of you! The conversation started […]

Motivating Your Millennial Employees By Dr. Joanne G. Sujansky and Dr. Jan Ferri-Reed When Amanda Ross learned that her company was planning to place several recent college grads in her customer service department she started to worry. Amanda herself had joined the company right out of college. Now 37 years old, Amanda has supervised Customer […]