With soft markets and shrinking budgets, the focus on retaining Residents and saving money is at an all-time high. Since our Service Team members are the key to achieving this goal, here’s 12 ways to make it happen! 1. Why most people don’t perform as expected: My basic premise is that 98% of all Employees […]
- (772) 418-3816
- info@Multifamilypro.com
- 1995 Northwest Fork Road Stuart FL 34994
Our goal at Newport and Concord Village is to cross-train all our staff, increase qualified traffic, encourage return visits, and improve our closing ratios. In addition, by cross-training, we will be able to improve the market-ready condition of our vacant apartments and decrease the response time to our maintenance requests. Our team members include the […]
November 19, 2010
“Employees who don’t dress appropriately cap out a ceiling on their careers really quick,” says professor Dennis Tootelian of California State University, Sacramento. According to the study done by Tootelian, nearly two-thirds of Americans have felt inappropriately dressed at a business or a social function; and more than two-thirds are uncertain about the differences among […]
November 8, 2010
Apartment Management, Apartment On-site, Apartment Service Teams, People
We’re happy to announce the news that so many of you have been waiting for! The next Annual Multifamily Housing Brainstorming Sessions™ and Executive Brainstorming Sessions™ will be held… September 14-16, 2011 (with pre-event Meet & Greet on Tuesday, September 13) at the Renaissance Glendale Hotel & Spa, Phoenix, Arizona Registration is now open at […]
1. When residents pay their rent… every time. 2. When residents compliment you, your company, or community. 3. When residents offer comments or suggestions, tell them that you value their opinion. 4. When residents refer a friend or associate… (and not just when the referral leases either!). 5. When residents complain. Residents who tell you […]
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