HUNDREDS TUNED IN to the first broadcast of this amazing program and RAVED about all that they learned!

"Thank you both for a wonderful presentation! I love, LOVE, LOVED the idea of ___________and sending it to a person as a follow up. I also love the idea of using __________________..." - Michelle Fording

"I love the _______ idea! I have already _________________for my property and posted it to our Facebook page. Love it ... now on to try some other great ideas." - Vicki Bishop

Great show yesterday! Thank you for the cool ________tips and______. I will share them with my fellow colleagues. - Katia Nedeva

Those are just a few of the great ideas you might have missed, but DON'T MAKE THAT MISTAKE TWICE! Toni and Tami are broadcasting this career-changing show ...

ONE MORE TIME, LIVE!

NEXT MONDAY, MARCH 21

2:00-3:00 pm Eastern!

How you handle every call has an overwhelming impact on your closing ratio ... more than how you handle any other first contact with a potential resident. Even if you think you have a handle on phone skills, consider that today's caller has access to a full array of added technology options thanks to smart- phones, changing the game when it comes to what's possible over the phone. Join two of our industry's most renowned leasing experts and find out how your closing ratio can SKYROCKET by using every advantage available to you today!

YOU WILL:

• Engage your telephone customer with a new series of high-powered telephone interview questions, strategies and tools designed to convert telephone calls to leases.
• Make the best use of technology to communicate with GenY and other tech-savvy consumers through links, photos, videos, and other informative online resources.
• Discover and use fantastic visual tools including aerial maps, walkscores, and local Facebook fan pages that create an unforgettable telephone presentation ... and more!

In just one hour you'll gain a new set of innovative, career-changing skills, tools, and techniques that will increase revenue and put YOU and YOUR COMMUNITY at the top of the shopping list! Register now and pay only $29.95 for as many viewers as you can fit around a screen! Gather the Leasing Team together to watch this LIVE broadcast, and watch closing ratios soar!

FREE BONUS!

You'll get Tami's Perfectly Optimized Performance System (P.O.P.S.) spreadsheet designed to automatically calculate your telephone-to-traffic and email-to-traffic conversion ratios!

DON'T MISS IT AGAIN!

LIVE! From MproTV: A Leasing @ Current Market Rents Special Feature!

If you're a Leasing Professional, when your phone rings it's probably a resident or a potential resident calling. Statistically speaking, four out of five first contacts come to us as phone calls, and four out of five signed leases start off that way. In plain language, this means that how well you handle every call has an overwhelming impact on your closing ratio ... MORE of an impact than how you handle any other first contact with a potential customer. And even if you think you already have a great handle on phone skills, consider that today's caller has access to a full array of added technology options thanks to smartphones, changing the game when it comes to what's possible when that first phone call occurs.

So how might your telephone-to-traffic-and ultimately your closing ratio-be affected if you got better and smarter at turning calls into visits with less lost opportunities, and taking full advantage of all the new possibilities out there that can give you a killer competitive edge? How much more effective could every tour be if it's built on a flawless first impression and a phone experience that has already set you head and shoulders above the competition? The answer is that your closing ratio can SKYROCKET, and your presentations can be out-of-this-world successful ... if you just know how to use the telephone with every advantage available to you today!

Join us for this FREE Special Feature, led by two of our industry's most renowned leasing experts, Toni Blake and Tami Siewruk.

YOU WILL:

• Engage your telephone customer with a new series of high-powered telephone interview questions, strategies and tools designed to convert telephone calls to leases.
• Make best use of technology to communicate with GenY and other tech-savvy consumers through links, photos, videos, and other informative online resources.
• Discover and use fantastic visual tools including areal maps, walkscores, and local Facebook fan pages that create an unforgettable telephone presentation.
• And more!

Spend just one hour with two of our industry's top leasing experts and gain a new set of innovative, career-changing skills and techniques that are proven to increase revenue and put YOU and YOUR COMMUNITY at the top of the shopping list! Register now, FREE, gather the Leasing Team together to watch this LIVE presentation, then watch the closing ratios soar!

Team-Building and Traffic Generation x2
Our goal at Newport and Concord Village is to cross-train all our staff, increase qualified traffic, encourage return visits, and improve our closing ratios. In addition, by cross-training, we will be able to improve the market-ready condition of our vacant apartments and decrease the response time to our maintenance requests. Our team members include the Newport and Concord Village... Read More

Increase Renewals 10%
Offer your residents an incentive to renew their leases early. This can be, and has been, done during an open house, or you can set aside a special month, like February or March, for the renewal incentive. This is how it works: Advertise to your residents through your newsletter, emails and notices that you are offering a special rental increase if they sign their leases early... Read More

12 Ways to Increase Performance Anytime
With soft markets and shrinking budgets, the focus on retaining Residents and saving money is at an all-time high. Since our Service Team members are the key to achieving this goal, here's 12 ways to make it happen! 1. Why most people don't perform as expected: My basic premise is that 98% of all Employees REALLY WANT to do a good job (when you find you have hired one of the other 2%...  Read More

Unique December Promotional Ideas
Operation Santa Paws Month; Root Vegetables and Exotic Fruits Month; Safe Toys and Gifts Month; Tomato and Winter Squash Month; National Hand-washing Awareness Week; Gluten-Free Baking Week 19-25: a local baker can offer some wonderful tips and recipes; National Chocolate-Covered Anything Day Dec. 16: no explanation needed on this one but lots of PR opportunities... Read More

Raise Rents, But Offer an Early Lease Discount
None of us want to pay more money for the apartment or house we are renting. Most of us have trouble increasing our customers' prices when we ask for a new renewal commitment. One of the things I've learned is that perception is reality. So the key to raising the rents while keeping resident retention high is to help your residents perceive that they are getting a bargain... Read More

The Case Against "Business Casual"
"Employees who don't dress appropriately cap out a ceiling on their careers really quick," says professor Dennis Tootelian of California State University, Sacramento. According to the study done by Tootelian, nearly two-thirds of Americans have felt inappropriately dressed at a business or a social function; and more than two-thirds are uncertain about the differences among business attire, business casual... Read More

How To Quiet the Twitter Noise
Twitter is my news stream. I use it to get the best news and information from people that I trust and admire. I barely even use my Google Reader anymore because I carry my Twitter with me everywhere I go. As you find more and more interesting and valuable people to follow, you're going to find it difficult to keep track of all of the tweets you receive. You're going to need something to help you manage all of the noise... Read More

Register for Brainstorming 2011 Before January 1 and SAVE!!!
Registration is now open at http://brainstorming.multifamilypro.com/2010-sessions/register-now/. We're offering an UNHEARD OF special Super Early Attendee rate of ONLY $395 for paid registrations before December 30, 2010!!!  Hurry and reserve your seat now for our next event, September 13-16 at the Renaissance Glendale in Phoenix! It's the best Holiday gift you can possibly give yourself.  We'll see you there! Read More