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Everything
has become a commodity; we find more inexpensive versions of
the same things. Even though we know that new, different and
distinct is what gets people’s attention, most of our
services and products look like what people expect or what
have already been done. We are stuck in a pattern doing what
we’ve always done. How do you keep your edge? How do you get
remembered? How do you develop your Stand Out factor?
In Stand Out thinking, being different is
key. The goal is to know what others do and insist on doing
something better. We don’t try to fit in; we separate
ourselves because in a crowded marketplace fitting in is
failing. As Tom Peters states, “In a busy marketplace, not
standing out is the same as being invisible.” If the point
of being in business is to develop a loyal customer base
—those customers who return and bring their friends, it is
not going to happen by doing what others do. Regardless of
the case, it is about getting noticed and being remembered.
Standing out is about creating something original, exciting
and dynamic.
Stand Out thinking starts with the
permission to let yourself invent. This happens in an open
and accepting environment. It happens when your workplace is
diverse in both background and experience and when all
employees are required to openly invent, think and
participate in decision-making, and say what is on their
minds. This is way to invite the new, the different and the
great.
As we were herded into similar thinking,
much of our ability to Stand Out was challenged, diminished
or eliminated. Over time we became great at doing what
others did. We learned to be okay with blending and fitting
in. The good news is that we can relearn how to Stand Out.
To get back in touch with your Stand Out
abilities first, learn to reconnect with your creative side.
Over 90% of 5 year olds are creative, but only 5% of 13 year
olds (and older) are creative. We have trained ourselves out
of being creative. Train yourself back into creative
thinking by learning how to revisit a problem, issue or
opportunity in the following ways:
Frame it differently. Make it a product, a
hobby, an inanimate object, a cartoon, a food, a superhero,
etc.
See it from another perspective: man, woman,
child, minority, friend, enemy, teacher, employee, customer,
affluent, poor, honest, greedy, etc.
Morph the problem by changing it to the
best, worst, an object, a person, a policy, a fruit, a car,
a game, etc.
Link it to an unrelated item to see the
correlations; identify how it is similar, how it is
different. This forces the brain to see connections it would
normally ignore.
Use pictures to visualize the problem, issue
or opportunity. How does the visual encourage different
thinking?
View the problem as a color—what does it
make you think of, how does the color offer a new
perspective?
Brainstorm using the phrases, “What if?”
“How about?” or “Just consider…”
Use word association to generate ideas.
Write a headline, poem, obituary, news
report or book title that relates to a business issue, event
or other need. This forces a new perspective on the
situation.
Build a culture of creative thinkers in your
organization by allowing employees to invent and take
calculated risks. Reward excellent failures; punish mediocre
successes. Encourage greater thinking. If you are not
failing every now and then, chances are you are not doing
anything innovative. Visibly applaud creative efforts that
focus on value, profits and customer service. Applaud
employee reach and innovation.
Break a few rules. Identify the rules that
do not add value for a customer, business or process.
Challenge pattern thinking by constantly questioning
everything. Be sure it is the best way to do something,
respond or make a difference. If not, suggest a change.
Stand out as an employee who focuses more on value than
rules.
Invent a Creativity Zone—an area of the
workplace that is committed to extraordinary thinking.
Invent the “Creativiteam”—a team assembled
to generate ideas to solve an issue, invent something new,
create an event, etc.
Require an idea a day from each employee.
Create a new theme each week to direct employee thinking.
Insure that the only requirement is that the idea must not
look like what is already done.
Create an idea journal and add to it each
day.
Organizations that openly encourage all
employees to think, dream and invent, create the possibility
of standing out. Service that stands out encourages customer
loyalty. Workplaces that stand out encourage employee
loyalty.
Remember the bad B’s: bland, boring and
blending as a way of going bust. To succeed, Stand Out.
Think unique, valuable, exceptional and exclusive. Think
success by focusing on what makes you different and
distinct. Then help your employees show up to get it done,
step up to do it right and Stand Out to be remembered.

Jay Forte is a
powerful performance speaker, consultant and founder of Humanetrics, LLC. He applies years of research, along with
his training as a CPA, to help organizations maximize
performance and profits through improved employee
productivity, creative thinking and customer service.
Renowned for producing results, Jay is working on the
forthcoming book, "Own It! Getting Your Employees to Think
Like Owners." For information on keynotes, speaking,
programs call 401-338-3505 or visit www.humanetricsllc.com.
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