Resident Retention
Healthy Choices for a Healthier Bottom Line
Build value in your community by reminding residents of all the great amenities your community
offers. We created the Healthy Choices series to encourage residents to use the many healthful-living
amenities we offer that they don’t always use to full advantage. Residents who make it part of their
everyday routine to use our valuable, fitness-enhancing amenities are likelier to not only live
healthier, happier lives, but are more likely to renew! These door hangers are a snap to use,
and they’re designed to look great while delivering a powerful message whether you use them
individually, or supercharge the message by delivering them in a series!

Work Out! (100 door hangers – Item HC01)
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Jump In! (100 door hangers – Item HC02)
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Pump It Up! (100 door hangers – Item
HC03)
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Go Green $ave Green
This program was created to remind residents of ways they can save money
while going green! It’s not just about feeling good by doing good things for the
environment, or building a stronger sense of community, though those are
certainly benefits of encouraging green practices. During challenging financial
times, these tips just might help them with the extra money they need to pay
rent.
Paper or Plastic? Neither!
(100 door hangers – Item GG01)
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Unplug It!
(100 door hangers – Item GG02)
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Swap It! (100 door hangers – Item
GG03)
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Park It! (100 door hangers – Item GG04)
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Switch It! (100 door hangers – Item
GG05)
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Tune Up! (100 door hangers – Item GG06)
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We Care
Yours might be the best community in the world, but to the resident who is
paying the rent, it often comes down to, “What have you done for me lately?”
Avoid being “out of sight, out of mind” and take credit for all the routine
things that are done in your community that the residents never see! Build value
by letting them know these services are performed because the community cares!

Keeping You in Your Comfort Zone
(100 door hangers – Item WC03)
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Clean Scene
(100 door hangers – Item WC04)
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Shed Some Light (100 door hangers –
Item WC05)
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Top Secret
Protection of their privacy and personal identity are top priorities for your
residents, so make sure they know it’s one of your top priorities, too! Use this
sharp doorhanger to let them know you’re serious about maintaining
confidentiality when it comes to their personal information, and take credit for
another one of the little things you already do that means a lot to them!
Confidential (100 door hangers – Item WC06)
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Moving Up? Downsizing?
All too often residents leave our community due to a change in household size
or finances. Make sure residents know that you can accommodate those changes by
moving them to a smaller or larger apartment home and waive the transfer and
application fees for an intra-community move, saving them the expense of moving
to another community. Fees are nothing compared to vacancy loss!

Going Up (50 door hangers – Item
WC01)
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Downsizing? (50 door hangers – Item WC02)
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A Real “Win-Win!”
Why? Because residents win, and you do, too! Use these handy door hangers to
announce that you’re giving away a great prize, and that’s the win for them.
What’s the win for you? They have to give you their latest contact info to
enter, and bingo, your contact files are brought up to date so you can continue
to communicate with them about all the other great benefits of making their home
with you!

Win! (100 door hangers – Item NL01)
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Remembrances
Light up your resident’s special day with this bright and colorful birthday
card! Inside reads: Wishing you all the best on your special day!

Candle Happy Birthday Wishes (50 cards w/envelopes – Item NC01)
$18.00
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Nothing says "Happy Birthday!" like a bunch of balloons, so send this cheery
birthday card to your residents and let them know how much they’re appreciated!
Inside reads: Best Wishes for a Wonderful Day!

Balloon Birthday (50 cards w/envelopes – Item NC02)
$18.00
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A simple “Happy Birthday!” never looked so good! Our new, eye-popping
Birthday door hanger is practically a party all by itself and works beautifully
either alone or with a few balloons or small bag of treats. Hang one on the
resident’s door on their special day and let them know how special they really
are!
Resident Birthday (100 door hangers – Item NL02)
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Checking on Service Needs
Residents don’t always get around to reporting maintenance issues; so it’s a
good idea to regularly ask if anything in their apartment needs your attention.
It’s a fact that each time a resident moves out, they leave behind an average 7
repair issues that have gone unreported. Did that resident move because they
were unhappy with the apartment? Don’t wait until this happens! Use these great
door hangers to let residents know you care about serving them by keeping their
apartment in great repair, and make it easy for them to report an issue so your
service department can step in and shine!
(FRONT)

(BACK)

Just Checking (100 door hangers – Item NL03)
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Welcome Home Maintenance Survey
Great service is one of the biggest factors in a resident’s decision to
renew, and this door hanger is designed to find out exactly how they feel about
the service they’ve received. Have your service technicians place this colorful
door hanger face up to inform residents that they’re conducting service inside
the apartment home, and leave it survey-side up when they’re done! Use the
invaluable feedback you receive to tune-up your service efforts and build a
lean, mean, retention machine!
(FRONT)

(BACK)

Maintenance Survey (100 door hangers – Item NL04)
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Help Residents Make the Best Decision … To Stay!
Residents often think about moving without fully realizing how expensive a
move can be. This compelling door hanger details the cost to move, and makes
residents see how “dollar wise” they are for deciding to stay!
Best Decision (100 door hangers – Item NL08)
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Welcome to Our Community!
There’s nothing like a warm welcome to help a resident feel more comfortable
in their new home. This charming door hanger startention off on the right
foot, reminding residents that you … their Professional Management Team … are
there for them if they have any questions or concerns about their new home.
Welcome Home (100 door hangers – Item NL09)
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Cost To Move - CLOSE OUT!
Remind your residents that the cost of moving is more than the cost of
renewing even with a rental increase. Send them these cards today!
(Envelopes Provided)

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It’s Resident Appreciation Week Buttons
(Item 47) – CLOSE OUT!
These round buttons can be used over and over again. 4 for $1.00!

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Smile! –
CLOSE OUT!
This any occasion card appeals to all age groups, especially since everything
is looking "60′s" again. The inside simply reads: "We’re happy you’re a
resident!" (Self Mailer)

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