Resident Retention Assessment
This 9-page assessment tool, delivered to you via e-mail in Adobe Acrobat format, takes you through an easy-to-complete series of questions in areas including staff / resident communication; understanding residents’ expectations; retention goals and objectives; assessing your staff; commitment to resident retention; and measures of effectiveness. The end result is a better understanding of where you are performing well, and which areas of your retention strategy need improvement most.
Resident Retention Assessment (Item # SP03)
Community Management Review
This 7-page assessment tool, delivered to you via e-mail in Adobe Acrobat format, takes you through a series of questions in areas including leasing, service, and financials. The end result brings together key pieces of information, all in one place, so that you can get a better picture of where you are performing well, and which areas of your management and operational strategy may need attention and improvement.
The Community Management Review (Item #SP04)
101 Secrets of Relationship Leasing!
The first edition of Tami's acclaimed "How To" for leasing more apartments and keeping more renters was released in 1999 and changed the careers and lives of thousands of Leasing Professionals! This new edition has been updated to create a new generation of front-line powerhouses ... a MUST HAVE if you're looking to improve your leasing success or that of your team! Share in the experiences and lessons learned from more than thirty years of successful career experience. It's packed with guidance, insight, proven strategies, measurement tools, exercises and more; and each chapter ends with a concise summary to help you wrap your brain around the key take-aways. You'll discover and truly understand the importance of relationship-building and how to put it to work for you with fabulous results, and CLOSE MORE LEASES, STARTING NOW! It's the single most important tool for your personal leasing arsenal or to put into the hands of your leasing team, guaranteed to equip anyone who reads it to lease like a seasoned pro! Order yours now!
101 Secrets of Relationship Leasing (Item 373)
