• Smart Apartments

    1990 Austin apartments offer some unusual high-tech amenities There are two twists in this otherwise ordinary home automation story. Twist 1: As Kevin Teague leaves for work, he locks the door behind him and presses the LOCK button on his wireless keychain to arm his security system. Programmed lights automatically turn off and his CD […]

  • Successful Social Media Presence

    Become a Pro Social Member and gain access to everything you need for a  Successful Social Media Presence Using social media effectively can be a fantastic way to gain the interest of potential residents and keep your valued residents aware, interested and engaged … but who has the time?!? YOU DO … now that the Multifamilypro Social […]

  • Employee Rivalry: Deal with It! 5 Tips for Managing Dueling Staffers

      By Barbara Jaurequi   Child Psychiatrist David Levy introduced the term “sibling rivalry” in 1941. Self-explanatory in its terminology, the concept of sibling rivalry is easy to grasp. The mechanism of employee rivalry works essentially the same way, with the employees in a competitive relationship, striving for greater approval from their employer or manager. […]

  • Dare to Compare

    Dare to Compare!  We dare you to compare McNeil House Apartment Homes to any other community you may be considering!     McNeil House Community #2 Community #3 Community #4   Advanced Technology and Multimedia Capabilities P      Wiring for multiple telephone lines P      Additional telephone outlets in each room P      Cable TV outlets in each […]

  • Reservation Guarantee

      Our Reservation Guarantee   We guarantee the availability of McNeil House Apartment Home # ____ This Guarantee is valid until the Apartment Home is ready for move in. In the event that the apartment home is not available on the below date the full reservation fee of $200.00 will be refunded upon request. Upon […]


    COMMUNITY EVALUATION   SCORING INSTRUCTIONS: If an item is not applicable, write n/a and adjust the scoring by the points allowed. Example: If a community does not have a tennis court, write n/a beside #19 and adjust the scoring totals by five points.   POINT SCORE                           What was the first impression on […]


    CUSTOMER SERVICE TRAINING GAMES         It’s Not Just a Fruit   In a Nutshell – In this game, participants learn to cross-sell or substitute-sell by outlining the features and benefits of common “products” such as a banana.  The game is useful for anyone who needs to describe or sell a product or […]

  • Supervisors Performance Evaluation

    Supervisors Performance Evaluation:   Do you agree or disagree:   SUPERVISOR   1.  I am aware of my expectations and policies that my supervisor has of me. Agree / Disagree   2.  It is clear to me who my direct supervisor is. Agree / Disagree   3. My supervisor encourages teamwork and cooperation within our […]

  • Satellite Dish: LEASE ADDENDUM

    LEASE ADDENDUM   Name: ________________________________________ Apartment #:__________     Community-approved satellite systems are available, and can be arranged with the assistance of your personal Leasing Professional, at the cost of service from a community-approved provider.  Our assistance will help to ensure that you receive the best possible benefit of your satellite service, while conforming to […]

  • On-Site Manager, Property Manager, or Community Manager

        Job Description: On-Site Manager, Property Manager, or Community Manager   Position Description:   Manages apartment community to achieve maximum pre-determined marketing results. Implements Company policies in leasing, accounting, maintenance, resident relations and management reports.   Hires, trains, supervises and motivates on-site personnel. Directly supervises the Assistant/Bookkeeper or Assistant Manager, Leasing Professionals, Maintenance Man, […]

  • Leasing Specialist/Leasing Manger or Senior Leasing Professional

        JOB DESCRIPTION: Leasing Specialist/Leasing Manger or Senior Leasing Professional     All Responsibilities of a Leasing Professional plus the additional responsibilities of:   1)             Recruiting future employees by placing employment ads and conducting preliminary interviews.   2)             Participating in the Company training program to the extent of assisting Leasing Professionals in the areas […]

  • Leasing Professionals

        Job Description: Leasing Professionals   Leasing Professionals are required to handle the leasing process on the Community, including qualifying of future residents, answering the telephone, handling email inquires, obtaining an appointment with the future resident, showing the Community and leasing of available apartment homes.   Specific duties include:   Greeting future residents. Touring […]

  • Resident Services, Maintenance Supervisor

    JOB DESCRIPTION, Resident Services, Maintenance Supervisor   1)             To maintain and preserve the Community, its buildings and equipment in the highest possible physical condition at the most reasonable level of expense;   2)             To assist the management and leasing team in they’re effort toward high occupancy and preservation of a high level of resident satisfaction, […]

  • Assistant Maintenance, Resident Services Technician.

      Job Description: Assistant Maintenance, Resident Services Technician.     The responsibilities of Assistant Maintenance, Resident Services Technician as follow:   1)             To assist and work under the supervision of the Resident Services Technician in an effort to maintain the Community, its buildings and equipment in the highest possible physical condition at the most reasonable […]

  • Construction Professionals

        Job Description: Construction Professionals   Responsible for the Community improvements on properties in a designated area.   Review and recommend authorization of all construction contracts in his/her area. This review may involve recommended specification changes and/or additional bid solicitations when deemed appropriate.   Work with on-site personnel to coordinate with Contract Administration, Legal, […]

  • Assistant Manager

        Job Description: Assistant Manager   The Assistant Manager performs many of the same tasks as the Property or On-Site Manager including sales, marketing, accounting and maintenance, but under the direction of the On-Site Manager. The Assistant Manager should be fully capable of operating the Community in the absence of the Manager.   Duties […]

  • Accounting Supervisor

      Job Description:  Accounting Supervisor   Positions Description:   Has the authority and the responsibility to supervise and train the following accounting functions, and reports, regarding these functions, to the Main Office Community Accounting Department.   Income recording and depositing. Monthly Collection Report and related schedules. Payment of property-level disbursements. Purchase order logs, utility logs […]

  • Senior Property Manger or Executive Manager

    Job Description: Senior Property Manger or Executive Manager   Reports To:    Division Manager, Area Vice President   Job Summary Statement   With approval of the Division Manager, Area Vice President or President, this title may be given to the On-Site Manager of a difficult 1000 plus unit or multiple contiguous properties. Generally, this will be […]

  • Area/Property Manager, Regional or Multi-Site Manger

        Job Description: Area/Property Manager, Regional or Multi-Site Manger   Position Description:   has overall management responsibility for the performance of personnel and properties in a designated area.   Must hire and develop personnel and accurately assess their performance.   Work through On-Site personnel to meet occupancy, budgetary and profit standards on each property. […]