Apartment Employees: Take-Charge Interviewing What is it about interviews that makes us think we can “wing it?” We’d never go into any other important meeting unprepared….as professionals, we are accustomed to doing our homework and getting our ducks in a row. Whether we write it down, or just think it through, we typically have a […]
Resident Referrals This app helps renters cash in on resident referral bonuses Rentgrata connects people searching for apartments with the current residents of apartment communities. The prospect can communicate with their peers and receive personalized feedback from someone who actually lives in the building. If the prospect signs a lease, the prospect and the resident […]
Apartment Presentations By Mary Sandro © ProEdge Skills, Inc. (http://www.ProEdgeSkills.com) Raw information tickles the logical mind and bores the rest of the mind to sleep. The result of an overly logical presentation: bored, sleepy listeners who remember nothing and do nothing. Great presenters start with raw information, add their opinions, color it with imagery, and […]
In the multifamily housing industry, having quality employees is not only a necessity for providing good service and keeping properties leased up—it is also a security issue. Onsite employees often have access to residents’ apartments—and to their most private and valuable belongings. Even those who do not have key access may have access to highly […]
Apartments Reviews An Action Plan for Proactive Reputation Management By Tami Siewruk Nobody’s perfect. That’s a fact, not an excuse; which is why it’s crucial for apartment communities to realize that the way they handle apartment review management and resident complaints is every bit as important as trying to provide great service in the first […]
Ideas for Multifamily Telephone residents and encourage them to register to vote. Provide a voter pick up or transportation service for seniors. Campaign for a candidate who is running for an office. Organize a public issues forum for candidates. Contact your juvenile court system. Find out if they have a “Kids in Court” program to […]
Apartment Titles, Titles Everywhere! I am so confused! When I first entered this industry back in the early 70s, our terminology consisted of standard terms, including “leasing agent,” “resident,” “onsite manager,” “assistant manager,” and “property manager” and “property supervisor. But then again, we were also using words like “tenant,” “complex,” and “unit”—strictly taboo today. What […]
Volunteer Trend: Ideas for Multifamily Put up a Help-O-Meter to keep track of the number of hours youth volunteer in the apartment community. Organize a recognition program for the volunteers who lead your community organizations. Work in a concession stand to raise money for a good cause. Wear a community shirt Make a gift […]
101 Secrets of Relationship Leasing! The first edition of Tami’s acclaimed “How To” for leasing more apartments and keeping more renters was released in 1999 and changed the careers and lives of thousands of Leasing Professionals! This new edition has been updated to create a new generation of front-line powerhouses … a MUST HAVE […]
Crime Fighting: Start a Crime clue box. Survey your neighborhood to find out what people think are the leading crime causes. Start a neighborhood watch program. Join a community crime prevention organizations such as DARE or McGruff Program. Work with local government to start a victim’s aid support service. Create a TV or radio public […]
Voice Search In 2018, voice search is one of the biggest threats to SEOs. When creating content, you have to consider the way in which people actually speak and how they would search using voice commands. Attend session seven at Brainstorming and learn Voice Control For Leasing, Marketing and Management Attend this session and then […]
Safety: Take a life saving class. Create a play that teaches young children how to stay safe at home. Design a flier of after-school safety tips and deliver it to daycare centers and grade schools. Check railroad crossings and make signs to promote safety. Offer a safety workshop prior to July 4th. Ask your parents […]