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Are your communities hearing from friends, coworkers and family of former residents? You should be, but it takes a powerful referral strategy to make that happen. Imagine this likely scenario:  John Doe leased an apartment, and two years later, he purchased a home. Two months later, his brother called to find out about an apartment, […]

Brad Marting’s presentation on How to Sharpen Your Financial Analysis Skills was delivered with humor and patience. Brad walked a roomful of mostly right-brain participants through a decidedly right-brain process—in a way that was both clear and interesting! Brad began with a couple of basic questions that illustrate many of our secret—or not so secret—feelings […]

Wouldn’t it be nice if we didn’t have to worry about lease expirations? If every resident simply moved in and stayed….and stayed…and stayed? Ah, but this is the real world—and in the real world, leases expire and residents move out. Even the best resident retention plan won’t  eliminate turnover. Because lease expirations are a fact […]

Last week, we shared with you some of the responses we received after asking marketing professionals what skills they felt today’s Marketing Director must possess.  We also asked the same question of training professionals:  Based on today’s marketplace, what important new skills do you feel a Training Director needs to possess? Again, selected some of […]