With soft markets and shrinking budgets, the focus on retaining Residents and saving money is at an all-time high. Since our Service Team members are the key to achieving this goal, here’s 12 ways to make it happen! 1. Why most people don’t perform as expected: My basic premise is that 98% of all Employees […]
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Archive for the
‘Apartment Management’ Category
“Employees who don’t dress appropriately cap out a ceiling on their careers really quick,” says professor Dennis Tootelian of California State University, Sacramento. According to the study done by Tootelian, nearly two-thirds of Americans have felt inappropriately dressed at a business or a social function; and more than two-thirds are uncertain about the differences among […]
November 8, 2010
Apartment Management, Apartment On-site, Apartment Service Teams, People
1. When residents pay their rent… every time. 2. When residents compliment you, your company, or community. 3. When residents offer comments or suggestions, tell them that you value their opinion. 4. When residents refer a friend or associate… (and not just when the referral leases either!). 5. When residents complain. Residents who tell you […]
What Your Customers Really Want (Hint: It’s Not Just Price!) Does your business have what it takes to consistently win in today’s market? How about keeping your customers loyal? If you think the price of your products or services is the reason you are attracting or not attracting and maintaining customers, think again. Today’s customers […]
Are you a multifamily property manager, owner, or investor? Take the MultifamilyG.com survey now! Let us know what going green means to your community/company The survey is dedicated to helping you learn about the most effective ways to save money and go green. The survey takes less than 6 minutes – and you can: · […]
CLEAN ENERGY EXPERTS UNVEILS MULTIFAMILYG.COM – A WEBSITE TO HELP MULTIFAMILY COMMUNITIES GO GREEN, SAVE ENERGY & SAVE MONEY LOS ANGELES, CA. (September 1, 2010) Clean Energy Experts is pleased to announce that it has launched its latest green website, MultifamilyG.com, dedicated to educating multifamily property managers, owners and investors about practical green technologies that […]
Attitude is everything. Gratitude is the ultimate attitude adjustment. John is a manager with a software firm, and although he recalls being enthusiastic about his job during his first year in the position, he now questions why he keeps coming to work each day. John feels pressed and harried by his staff, and feels helpless […]
Effective Information Management is the Key Kathy is the office manager for a large corporation. The great news is that the company is growing and Kathy is looking for employees to handle all the new clients. The bad news is that she has no office space for these new employees to work in. The truth […]
Presented by Bill Swanson from Raytheon Company and shared with me by Michelle Jones 1. Learn to say, “I don’t know.” If used when appropriate, it will be used often. 2. It is easier to get into something than to get out of it. 3. If you are not criticized, you may not be doing […]
Make Your Community a Stop on the Tour Route “If you’re marketing to families, why not host field trips to your community from the local schools. This can be an educational opportunity for children to see how a community runs. Have your head service technician explain maintenance. Let the grounds people show off their work […]
July 22, 2010
Apartment Leasing, Apartment Management, Apartment Marketing, Apartment On-site, Apartment Service Teams, Budget, Economy, Motivation, Multifamily Brainstorming, Multifamily Compliance, Multifamily Industry, People, Product, Resident Referrals, Resident Retention, Senior Communities, Social Media Marketing, Student Communities, Tech, Training, Trend
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