A resident’s or future resident’s expectation and perception of value is made up of a lot of different factors; but the level of service your community provides is one of the biggest of them all. The service team has enormous and far-reaching influence over perceived value, reputation, leasing, retention, renewal efforts and more; and yet beyond technical ability, few […]
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Everyone knows resident testimonials gives your marketing and leasing team a “proof advantage” which boosts new leases and leasing without concessions. The reason is fairly simple—if you say how great the community is, it’s just bragging; but if residents say it for you, it must be true! The problem with getting great resident testimonials is […]
Drafting or Slip-streaming to Increase Rental Rates In Apartment Communities Drafting or slip-streaming is a technique where two vehicles or other moving objects are caused to align in a close group reducing the overall effect of drag due to exploiting the lead object’s slipstream. Especially when high speeds are involved, as in motor racing and cycling, […]
There are a number of good reasons for establishing consistent, company-wide standards for stocking and organizing maintenance shops. It promotes efficiency by making it fast and easy for the service team to find tools and supplies. It ensures that all routine maintenance service requests can be completed when scheduled, without having to order and […]
August 5, 2012
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