By Walt Zeglinski “If your employees don’t know where you’re going, almost any road will get them there.” These are words that send chills through the hearts of leaders everywhere. And it’s why they work hard to develop business plans for their workforce to follow. Even the best-intentioned, savviest business plans can fail if the […]
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‘Apartment Management’
Here’s an excellent way to recruit associates. I did this to get potential leasing candidates, but it could be used for any position. It was a huge success! One of the issues we determined needed immediate attention was recruiting. My suggestion was to host a FREE SEMINAR on what it takes to be a leasing […]
by Tami Siewruk The last time you played “let’s pretend,” chances are you were only concerned with the three R’s (reading, ‘riting, and ‘rithmetic). This time, we’re going to play a grown-up game of let’s pretend, where you get to be the resident or future resident—and we’ve got four R’s of an apartment community’s to […]
Note from Tami: Still true today! Grow Taller 4 Idiots By Brad Marting, CPM, CAPS 2000 It is often said that establishing maximum rental rates can determine the success or failure of a multifamily housing investment. But it is more often said than done. Historically, rents have been increased based upon overall occupancy percentage. […]
Sometimes, especially when we take over a property or replace a Manager, we find that the collection policy has not been followed, which almost always produces a major mess. Although it would be nice if we could just tell the Residents that “There’s a new sheriff in town” and you better start paying according to […]
Water trucks roll in and out of our apartment community entrances daily. No fewer than 15 different companies deliver bottled water to various residents. At times, we have traded referrals for free bottled water in our offices. However, we have never really benefited from a concerted shared marketing effort… until this month! There is nothing […]
Today, I came across this an article that a dear friend of ours wrote years ago and it is still very appropriate for today. Enjoy! by Frank Basile Have you ever had days when you worked hard but seemed to accomplish nothing? If so, welcome to the human race! Unfortunately, we all have days like this. […]
Do you feel like you don’t have enough time to walk your market readies before move-in’s? Do you never enough time to have a team meeting? Well why not combine the two?! Have your weekly team meetings in a vacant, market-ready apartment. Have each member of the team take a room and do a through […]
At our community, we began marking each move-in and move-out date on our site plan. To our surprise, we found that certain apartments turn over more frequently then others. We then began walking the apartments with the higher turnover to look for a “reason.” One reason we found was light—a particular apartment that turned more […]
1. Don’t use the word “take-over”—ever when changing apartment management companies! This implies a hostile environment and immediately puts existing employees on the defensive. Use instead “transition.” 2. Keep in mind that the transition, regardless of how smoothly it goes, will initially be very stressful for the existing all on-site employees. Treat them with respect […]
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