On the list of things that are done for all the wrong reasons in organizations, performance reviews would have to rank near the top. They end up being “check the boxes” exercises that have little influence on performance because they take place after the fact. The typical performance review is the equivalent of landing an […]
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Here’s a little good news for you… Apartment Rentals Surge in U.S. on Home Foreclosures, Job Gains Source: www.bloomberg.com U.S. apartment landlords are seeing a surge in rentals as mounting foreclosures reduce homeownership and an improving job market for young adults encourages them to find their own places to live.
Make Your Community a Stop on the Tour Route “If you’re marketing to families, why not host field trips to your community from the local schools. This can be an educational opportunity for children to see how a community runs. Have your head service technician explain maintenance. Let the grounds people show off their work […]
July 22, 2010
Apartment Leasing, Apartment Management, Apartment Marketing, Apartment On-site, Apartment Service Teams, Budget, Economy, Motivation, Multifamily Brainstorming, Multifamily Compliance, Multifamily Industry, People, Product, Resident Referrals, Resident Retention, Senior Communities, Social Media Marketing, Student Communities, Tech, Training, Trend
Here’s a guaranteed way to get your residents to visit the office when you have trouble getting them to respond to your letters and calls at lease renewal time. Have you ever noticed that when the UPS person leaves a sticker on the resident’s door, they come running to the office? A post-it note from […]
One of the best things you can do to improve your team’s training plan is to add Skill Gap Analysis. This step helps the trainer to identify gaps in performance and areas for added training and development. Benchmarking The first step in conducting a thorough Skill Gap Analysis is to create a picture of what […]
New Manager Orientation and Mentoring Program This idea came to us from Karen Wilson The Idea – As part of our new manager training we have implemented a Manager Mentor Program. After each new manager comes in for a day of training on company policy and procedures, we select a Resident Manager from the Property […]
Our good friend and top Brainstorming Facilitator Tina Cavaco sent us this AMAZING link! In Hong Kong, because of the space, apartments are small and expensive. Gary Chang, an architect, decided to design a 344 sq. ft. apartment to be able to change into 24 different designs, all by just sliding panels and walls. He […]
By Jim Whitt Before you invest time and money in traditional strategic planning consider this — only 5-10% of strategic plans are ever implemented. The reason most organizations engage in strategic planning is to reduce anxiety. It’s like taking a couple of aspirin for a headache. In this case the headache is the future. The […]
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